Right of revocation (right of withdrawal)
3.1. The customer has the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which the customer or a third party attributable to the customer, who is not the carrier, has taken possession of the goods.

In order to exercise the right of withdrawal, the customer must inform the seller by means of a written statement (by mail or email) of your decision to withdraw from this contract to the following address.

Kaj Hensen
Owner Petucci Interiors & Accessories Weissenbach 95
4822 Bad Goisern
e-mail: info@petucci.eu

The customer may use the attached model cancellation form (Appendix 1 of the GTC), which is, however, not mandatory.

In order to comply with the revocation period, it is sufficient that the notification of the exercise of the right of revocation is sent before the expiry of the revocation period.

3.2. If the customer cancels this contract, the seller must reimburse the customer for all payments received from the customer, including delivery costs (with the exception of additional costs resulting from the fact that the customer has chosen a type of delivery other than the cheapest standard delivery offered by the seller), without delay and at the latest within fourteen days of the day on which the seller receives notification of your cancellation of this contract.

For this repayment, the same means of payment will be used that you used for the original transaction, unless expressly agreed otherwise; in no case will fees be charged for this repayment. The seller may refuse repayment until he has received the goods back or until proof has been provided that the goods have been returned, whichever is the earlier.

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The customer must return the goods to the seller at the seller’s address Kaj Hensen, owner Petucci Interiors & Accessoires, Weissenbach 95, 4822 Bad Goisern, without delay and in any case no later than within fourteen days from the day on which he informed the seller of the cancellation of this contract.

The time limit shall be deemed to have been observed if the goods are dispatched before the expiry of the fourteen-day period. The customer shall bear the direct costs of returning the goods.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
3.3. The customer forfeits his right of withdrawal if, in the case of sealed products (welded plastic packaging), the seal/the plastic welding has been removed after delivery. This results according to § 18 para. 1 Z 5 FAGG for reasons of health protection and hygiene.

3.4. The right of revocation does not apply to goods that are manufactured according to customer specifications, that are clearly tailored to personal needs (such as engravings, sizes, etc.) or that are not suitable for return due to their nature.